Refund policy

Refund Policy – DubForty

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@dubforty.com.  If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Sale items
  • Gift cards
  • Any item marked as final sale

Please get in touch if you have questions or concerns about your specific item.

Exchanges

Marked-down / sale items are exchange only.

  • No refunds on discounted items
  • Exchanges are subject to availability

Fast Exchange Option

For exchanges only, simply email us:

  • Your order number
  • Your return tracking number
  • The item you are exchanging for

Once this information is received, we can issue a store gift card immediately, allowing you to place a new order right away—no need to wait for the item to arrive and be processed.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 5–10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@dubforty.com.

Shipping Responsibility

  • Customers are responsible for return shipping costs
  • Original shipping fees are non-refundable

Order Processing & Cancellations

  • Orders are processed quickly
  • We cannot guarantee cancellations or changes once an order is placed

Return Address

DubForty
7746 Lorraine Ave, Suite 201
Stockton, CA 95210
United States